Operational Systems for E-commerce.
Automation systems, inventory management, customer platforms, and scalable backend infrastructure built for online businesses that are ready to scale beyond spreadsheets.
We don't build storefronts — we build the operational backbone that lets your e-commerce business run efficiently as order volumes grow.
Growth breaks systems that weren't built for scale.
E-commerce businesses typically hit operational walls at predictable growth stages. Here's what we see repeatedly.
Manual Order Processing
Orders from multiple channels need manual processing, creating bottlenecks during peak periods and increasing error rates.
Inventory Blind Spots
Stock levels across warehouses, marketplaces, and your own store are tracked separately. Overselling and stockouts are constant.
Disconnected Customer Data
Customer purchase history, support tickets, and marketing interactions live in different tools with no unified view.
Scaling Pain
Your tech stack worked at 100 orders/day but crumbles at 1,000. Performance, reliability, and operational overhead don't scale.
What we build for e-commerce.
Modular systems that grow with your order volume — from startup operations to enterprise-scale logistics.
Order Management
Centralised order processing across all channels — marketplace, website, and manual orders unified into one workflow with automated status updates.
Inventory Sync
Real-time inventory tracking across warehouses, fulfilment centres, and sales channels. Automatic reorder alerts and stock movement history.
Customer Platform
Unified customer profiles with purchase history, support interactions, loyalty data, and segmentation for targeted marketing campaigns.
Analytics & Reporting
Revenue analytics, product performance, customer lifetime value, conversion funnels, and operational KPIs — all in real-time dashboards.
Workflow Automation
Automate repetitive tasks — order routing, shipping label generation, return processing, restock alerts, and customer notifications.
Payment & Invoicing
Multi-gateway payment processing, automated invoicing, refund management, and reconciliation across channels.
Marketplace Integration
Connect to Amazon, Flipkart, Shopify, WooCommerce, and custom marketplaces. Sync orders, inventory, and pricing bi-directionally.
AI-Powered Insights
Demand forecasting, pricing recommendations, product bundling suggestions, and customer churn prediction powered by your own data.
How we deliver e-commerce systems.
We start by mapping your current order flow end-to-end — then build the automation and infrastructure to scale it.
Operations Audit
We map your order flow, inventory management, channels, and pain points. Where do things break? Where is time wasted?
Architecture & Scope
System design covering modules, integrations, data flows, and scaling strategy. You get a detailed scope, timeline, and fixed-fee proposal.
Build in Sprints
Weekly deployable builds. Order management first, then inventory sync, automation, and analytics — prioritised by operational impact.
Integration & Testing
Marketplace connections, payment gateway integration, and stress testing with real order volumes to ensure reliability under load.
Migration & Launch
Data migration from existing systems, team training, and production deployment. Zero disruption to your live operations.
Scale & Optimise
Post-launch performance tuning, feature iterations, and infrastructure scaling as your order volumes grow.
Built for e-commerce scale.
High-performance, battle-tested technology stack designed for the throughput demands of e-commerce operations.
Backend
Node.js, NestJS, TypeScript
Database
PostgreSQL, Redis, Elasticsearch
Queue & Sync
BullMQ, Redis Streams, WebSockets
Integrations
Shopify, Amazon, Flipkart APIs
Payments
Razorpay, Stripe, PayU
Infrastructure
AWS, Docker, CI/CD Pipelines
Services for e-commerce businesses.
CRM & Automation
Customer management, lead nurturing, and workflow automation for e-commerce operations.
Learn moreAI Integrations
Demand forecasting, smart product recommendations, and automated customer support.
Learn moreCloud Infrastructure
Scalable hosting, CDN, and DevOps for handling traffic spikes and high-volume operations.
Learn moreFrequently asked questions.
Do you build e-commerce websites?
We build the operational backend — order management, inventory, CRM, and automation systems. For storefronts, we integrate with Shopify, WooCommerce, or build headless commerce platforms.
Can you integrate with our existing marketplace channels?
Yes. We've built integrations with Amazon, Flipkart, Shopify, WooCommerce, and custom marketplaces. We handle bi-directional sync for orders, inventory, and pricing.
What scale do your systems handle?
Our systems are architected for growth — from 100 to 100,000+ orders per day. We use queue-based processing, caching layers, and database optimisation to ensure performance at scale.
Do you offer ongoing support?
Yes. Most e-commerce clients need ongoing feature development, especially around peak seasons. We offer monthly retainer plans for continuous development and support.
How much does an e-commerce backend project cost?
Projects typically range from ₹4–12 lakhs depending on modules, integrations, and data volume. Complex multi-warehouse setups with marketplace integrations are on the higher end.
Ready to build your
digital infrastructure?
Tell us about your business and the problems you're trying to solve. We'll respond with a clear, practical assessment within 4 hours.
Usually responds within 4 hours